This Privacy Policy was last updated on June 3rd, 2025 and applies to citizens and legal permanent residents of the United Kingdom.
Our Website address is https://cotswoldworkinghorses.co.uk/
– Our company name is by Cotswold Working Horses, a trading name of Pennyhaven Enterprises Ltd
– Our Data Protection Officer can be contacted at hello@cotswoldworkinghorses.co.uk
We use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information.
We’ll use this information for purposes, such as, to:
• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Comply with any legal obligations we have, such as calculating taxes
• Send you marketing messages, if you choose to receive them
If you make a purchase, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
All Cookies used by and on our website are used in accordance with current UK Cookie Law.
We use cookies to distinguish users and improve our Website. Manage your consent here.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We will not share your data with anyone else.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing address.. Website administrators can see and edit that information.
If you have entered your details on to this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor details may be checked through an automated spam detection service.
We accept payments through SumUp. When processing payments, some of your data will be passed to SumUp, including information required to process or support the payment, such as the purchase total and billing information.
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